Can I be a Giver and a Seeker at the same time?
Yes of course! Everyone is a Seeker on signing up, and you can choose to additionally create your profile as a Giver whenever you're ready!
Fri, 3 Dec, 2021 at 3:44 PM
How do I create a great profile?
Make sure you mention only those topics that you are confident about, and put in a short description of why you think you can help people with those topics....
Tue, 14 Dec, 2021 at 6:31 PM
Is the 'Brief Description' important?
The Brief Description is an important part of your profile. By providing key terms related to your field of expertise you can help lead relevant Seekers to ...
Tue, 14 Dec, 2021 at 7:09 PM
Can I share my screen during a session?
Yes, we do provide an option for both the Giver and the Seeker to share their screens during a session unless they are on a mobile device. All you need to d...
Tue, 14 Dec, 2021 at 2:31 PM
How do I add an area of expertise to my profile?
To add an area of expertise to your profile, click on My Giver Profile > Edit Profile > Add Expertise (+) > Save.
Wed, 11 May, 2022 at 7:26 PM
What is Automatic mode?
Automatic mode is our unique new feature that connects you with experienced Givers that can assist you quickly over a conversation, 20x faster. In contrast ...
Sat, 17 Dec, 2022 at 2:15 PM
How does my session request connect in automatic mode?
When set to Auto, your query is sent out to multiple Givers whose areas of knowledge match your query best. When an available Giver approves the session req...
Sat, 17 Dec, 2022 at 2:16 PM